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Speak to a trustee

To speak to a trustee, tell us who you are and what you want to set up or move, then choose how and when to reach you. A member of the trust team replies within one Hong Kong business day. You can also write or phone us, or get a quote.

Send a messageBook a 30-minute call

Send an enquiry

Six fields are required. Everything else is optional and helps us prepare for the call.

About you
I am
Your enquiry

Want to see the fee components first? Build a quote.

A range in US dollars only, used to route you to the right trust officer. Never shown in a quote.

Please do not include passport numbers, account numbers or documents. 2000 characters left.

How should we reach you?
Preferred channel

Needed if you choose phone, video call or WhatsApp. We use this number only for the channel you chose.

Shown in your time zone.

Not needed yet. Please do not send passports, bank details, source-of-wealth papers or documents through this form. We tell you what we need, and how to send it safely, after we have spoken.

Stay safe. We never ask for passwords, one-time codes or payment details by email, chat or phone call.

A member of the trust team replies within one Hong Kong business day.

What happens next

From your enquiry to a first call in four steps

  1. We confirm receipt

    You get an email with a reference. It carries no details from your enquiry.

  2. A trust officer replies

    A member of the trust team replies within one Hong Kong business day, by the channel you chose.

  3. A 30-minute call

    We listen, confirm the place and structure that fit, and agree what each side does next.

  4. Onboarding steps explained

    If you decide to go ahead, we explain the checks we run and how to send documents safely.

Before the first call

What is useful to have in mind

None of this is needed to send the form. Notes are enough, no documents.

What is useful to have in mind for the first callBring to the first callThe purposeThe people involvedThe kinds of assetsPlaces you are consideringAny existing structureYour timing
Notes are enough. No documents are needed to send the form.
  • The purposeWhat you want the structure to do, in a sentence or two.
  • The people involvedRoles only, such as settlor and family members. Their names and documents come later.
  • The kinds of assetsCategories such as property, shares or cash. No values needed.
  • Places you are consideringOr tell us you are open and we compare options with you.
  • Any existing structureThe trust or company you want to move, and who advises on it today.
  • Your timingA date that matters, if there is one.

Who answers

Your enquiryWrite to
New trust or foundation, quote[email protected]
Advisers acting for a client[email protected]
Partners and referrals[email protected]
Suspected impersonation[email protected]
Your personal data[email protected]
Report a website vulnerability[email protected]

Offices

Office locations and call windows

Four offices, and visits are by appointment. Calls are answered in the windows you choose in the form: morning, midday, afternoon and evening, shown in your local time zone.

FAQ

Before you get in touch

Who replies, and how soon?

A member of the trust team replies within one Hong Kong business day, by the channel you chose in the form. Enquiries from advisers, partners and existing clients go to the person who looks after that kind of enquiry, so the first reply comes from someone who knows the subject.

Do I need to send documents now?

No. Please do not send passports, bank details or other documents through this form. A few notes on the purpose, the people involved and the places you are considering are enough. After we have spoken, we explain what we need and how to send it safely.

Can my adviser contact you for me?

Yes. Advisers can use the same form and choose An adviser, or write to [email protected]. Tell us whether we may reply to you, to your client or to both, and we follow that. We ask for your client's details only after the first conversation.

I already have a trust with you. Where do I go?

Choose An existing client as your role and Service for an existing structure as the type of enquiry, so that the officer who looks after your file picks it up. If your question is urgent or sensitive, you can also phone the number on this page.

How is my information used?

We use your details only to answer your enquiry, as set out in the privacy notice. The value range is used to route you to the right trust officer and is never shown in a quote. Write to [email protected] to see or correct what we hold.

Someone contacted me in your name. What should I do?

Do not reply, click links or share anything. Choose Report a suspected impersonation of us in the form, or write to [email protected] with a copy of the message. We never ask for passwords, one-time codes or payment details by email, chat or phone call.

Prefer to see the structure and fee components first?

Build a quote, then talk to a trustee when you are ready.

Get a quote